Refund policy

We understand sometimes the size, color, or simply the feel doesn’t meet your expectations. That’s okay. That’s why we’ve made our return process simple and stress-free.

You have 30 days from the date you receive your order to request a return.

We accept returns for both full-value products and defective items.

Returned products must be in the same condition as received: unworn, unused, and in their original packaging.

To start a return, please contact us at Support@lalark.com and include your order number. We’ll guide you step by step through the next steps.

Return shipping costs are the responsibility of the customer.

Always send your package with a tracking number so nothing gets lost along the way.

Need an exchange? No problem. If you need a different size or color, just email us at Support@lalark.com and we’ll help you choose the best option.

Refunds Once your package has arrived and everything is in order, we will issue your refund within 7 business days to your original payment method. Please note that your bank or payment provider may take a few extra days to process the transfer.

If something went wrong If your order arrived damaged, defective, or not as described, please contact us at Support@lalark.com, include your order number, and attach photos. We will resolve the issue as quickly as possible.

Company information

Website: Lalark

Address: 60 Earle St, Lyneham ACT 2602, Australia

Email: Support@lalark.com

Contact form: Click here